Frequently Asked Questions

General - FAQ

Do you offer offline training?

No. All our courses are 100% Online.

Do i need to pay for certificate after completing your paid course?

No. All paid courses comes with free certificate after course completion.

How recognized is the certificate to be issued after course completion?

Our certificate is recognized by International Council for Specialized Online Certification (ICSOC).

You can click on ICSOC to learn more.

How can i verify the Certificate Authenticity?

To check Certificate Authenticity, visit VERIFY CERTIFICATE, and enter your certificate code.

You can find this unique code that is usually generated after course completion by visiting the MY CERTIFICATES section on your dashboard.

Is it possible to get the hard copy of a certificate?

We currently offer digital certificate which is downloadable after course completion. However, if you wish to get the hard copy, you will need to discuss with our team by sending a mail to [email protected]

Kindly note that this is a special arrangement and you will be responsible for the overall cost which includes logistics.

Personal - FAQ

Can i take a course to upskill or reskill as an individual?

Yes you can. Our courses are strictly designed for that purpose.

Will i be able to get a certificate after course completion?

Yes. We offer digital certitificate that can be downloaded from your dashboard.

How long does it take to complete a course?

It depends on the course you are actually taking. Maybe 1 week, 2 weeks, 1 month or even more. The course duration is usually stated on the course page.

Company - FAQ

Can we use your courses to Upskill or Reskill our employees?

Yes you can. Coursepedia for Business will help you transform your team and workplace in no time. This is a great way of consolidating the training and development aspect of your entity.

How long does it take to complete a group course?

This is highly dependent on the course duration. All Group courses will be available for (x period).

For example, once you subscribe your employees to a course, they will be able to know the number of days remaining for the course to expire and will also be notified about course expiration.

How many people can be added to a group?

You can add upto 10 people to a group.

What do you mean by "Buy for Group"?

There are times when you want to go beyond the boundary and purchase a course for more than 1 person. This is where “Buy for Group” comes in. You can purchase a single course for a Group which can take upto 10 people. This will  reduce the amount you would have spent if you are buying the course for individuals. Buying for a group means everyone in that group will have access to the course at a go.

Will group courses be available to all employees subscribed to that group at once?

Yes, that’s the goal. Everyone will have the same access to the course from their respective dashboard. This makes it easier to monitor their progress.

How do we monitor the progress of employees subscribed to a group course?

As the “Super Admin”, you can monitor the progress of each individual added to a group from the  dashboard by going to GROUPS. This is where you will be able to see all the groups created, edit or even cancel an exisiting group.

Is it possible to remove an employee from a group?

This is very possible. You can add or remove any employee as long as you still have the admin role for that group.

Do we need to purchase certificate for our employees after course completion?

No, you do not need to.

How would employees have access to their certificates after course completion?

Every user can access their digital certificates by visiting the MY CERTIFICATE section of their dashboard. They can download the same anytime they wish to.

Are course materials downloadable?

Yes. Users can download the course materials for each lesson in PDF format. This will boost the offline learning mode.

How are course materials released when you Buy for Groups?

Course materials are released sequentially. Every user will have access to the downloadable documents. They will also receive an email when a lesson is available for learning.

Can we buy a course for more than one group?

Certainly yes. You can buy a single course for as many groups as possible. You can assign the course to the specific group that you already created. A group comprises a maximum of 10 users. This means you can create another group and buy the same course for the new group.

Is there a limit to the number of groups that can be created?

No limit. You can create as many groups as possible.

Is it possible to relinquish the group admin to another user?

Yes, you can completely transfer your Admin status to another user. This will be helpful if a new or an existing user (employee) is taking over from another user (employee).

When does learning start?

You start learning as soon as you subscribe for the course. The time you subscribe determines the time the learning starts.

Is it possible to get the hard copy of the Certificate for all employees?

We currently offer digital certificate which is downloadable after course completion. However, if you wish to get the hard copy, you will need to discuss with our team by sending a mail to [email protected].

Kindly note that this is a special arrangement and your establishment will be responsible for the overall cost which includes logistics.